Privacy Policy

Last Updated: May 9, 2025

1. Introduction

AI LABS EUROPE LTD ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ailabs.click/ and use our AI solutions and services.

2. Company Information

AI LABS EUROPE LTD
61, Bridge Street, Kington, Herefordshire, HR5 3DJ, UNITED KINGDOM
Company ID: 16432955

3. Information We Collect

3.1 Personal Data

We may collect the following types of personal data:

• Identity Data: Name, company name, job title
• Contact Data: Email address, telephone number, business address
• Technical Data: IP address, browser type and version, device information, time zone setting
• Usage Data: Information about how you use our website and services
• Marketing Data: Your preferences in receiving marketing communications from us

3.2 How We Collect Your Data

We collect data through:

• Direct interactions (when you contact us, subscribe to our services, or complete forms)
• Automated technologies (cookies, server logs, and similar technologies)
• Third-party sources (business partners, analytics providers)

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our services
• To process and complete transactions
• To send administrative information
• To provide customer support
• To personalize user experience
• To improve our website and services
• To send marketing and promotional communications (with your consent)
• To comply with legal obligations

5. Data Sharing and Disclosure

We may share your personal information with:

• Service providers who perform services on our behalf
• Professional advisers (lawyers, bankers, auditors)
• Government bodies when required by law
• Business partners in connection with offerings that may be of interest to you (with your consent)

We do not sell your personal information to third parties.

6. International Transfers

As we operate in both the EU and USA, we may transfer your data internationally. When we do, we ensure appropriate safeguards are in place to protect your information, complying with applicable data protection laws including GDPR.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third parties who have a business need to know.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Erasure of your data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the details provided in Section 12.

10. Cookies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@ailabs.click
Mail: AI LABS EUROPE LTD, 61, Bridge Street, Kington, Herefordshire, HR5 3DJ, UNITED KINGDOM

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

14. Legal Basis for Processing (for EEA Users)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We will normally collect personal information from you only where:

• We need the personal information to perform a contract with you
• The processing is in our legitimate interests and not overridden by your rights
• We have your consent to do so
• We need to comply with a legal obligation

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided above.